Frequently Asked Questions
Can I get a discount on Impex auto glass products?
Discounts on Impex Auto Glass products may be available through seasonal promotions or special offers. We encourage you to contact us directly for any current discounts or to inquire about potential savings on your auto glass services.
What is the return policy for Impex auto glass?
The return policy for Impex Auto Glass allows customers to request a return within 30 days of service if they are not satisfied with the quality of their auto glass repair or replacement.
What is the warranty on windshield replacement?
The warranty on windshield replacement typically covers defects in materials and workmanship. At Impex Auto Glass, we provide a limited lifetime warranty to ensure your peace of mind and satisfaction with our services.
Will a windshield replacement affect my insurance rates?
A windshield replacement may impact your insurance rates. However, if you have comprehensive coverage, it often won’t affect your premiums. Always check with your insurance provider for specific details related to your policy.
Can I replace my windshield myself?
Replacing your windshield yourself is possible, but it requires specialized tools and skills to ensure a proper seal and safety. For the best results and to avoid potential risks, it's recommended to seek professional help.
Are Impex auto glass products made in the USA?
Impex auto glass products are proudly made in the USA, ensuring high quality and reliability for our customers in Greensboro, NC. We prioritize using American-made materials to support local industries and provide the best service possible.
Can I drive my car after windshield replacement?
Driving your car after windshield replacement is generally not recommended immediately. It’s best to wait at least one hour to allow the adhesive to cure properly, ensuring a secure installation and your safety on the road.
Can I purchase Impex auto glass online?
Purchasing Impex auto glass online is not currently available. For your auto glass needs, please contact us directly to discuss options for repair or replacement services.
How do I know if I need windshield replacement?
Knowing if you need windshield replacement involves assessing the size and location of any damage. If cracks are longer than three inches or located in the driver's line of sight, replacement is typically necessary for safety.
How much does a windshield replacement typically cost?
The cost of a windshield replacement typically ranges from $200 to $1,000, depending on the vehicle make and model, as well as the type of glass used.
How do I choose a windshield replacement company?
Choosing a windshield replacement company involves considering their reputation, customer reviews, certifications, and warranty offerings. Look for a provider with experience in auto glass services and advanced technology calibration for optimal safety and quality.
What is the process of windshield replacement?
The process of windshield replacement involves assessing the damage, removing the old windshield, preparing the frame, applying adhesive, and carefully installing the new windshield to ensure proper fit and seal.
Does Impex auto glass provide installation services?
Impex Auto Glass provides comprehensive installation services for all types of auto glass, ensuring a professional and reliable experience for our customers in Greensboro, NC.
Are Impex auto glass windshields OEM quality?
Impex Auto Glass windshields are of OEM quality, ensuring they meet the same standards as original equipment manufacturer products for durability, clarity, and safety. This commitment guarantees reliable performance and customer satisfaction.
Does Impex auto glass offer free shipping?
Impex Auto Glass does not offer free shipping for their services. However, they prioritize customer satisfaction and provide high-quality auto glass repairs and replacements in Greensboro, NC.
Is windshield replacement covered by insurance?
Windshield replacement may be covered by insurance, depending on your policy. Many comprehensive insurance plans include coverage for glass repairs and replacements, so it's advisable to check with your provider for specific details.
What is the warranty on Impex auto glass products?
The warranty on Impex Auto Glass products is designed to ensure customer satisfaction and peace of mind. We offer a limited lifetime warranty on our auto glass installations, covering defects in materials and workmanship.
What causes windshield chips and cracks?
Windshield chips and cracks are primarily caused by debris, such as rocks or gravel, striking the glass while driving. Temperature fluctuations and improper installation can also contribute to these damages, compromising the integrity of the windshield.
Can I repair a windshield chip or crack myself?
Repairing a windshield chip or crack yourself is possible, but it's often not recommended. DIY kits may not provide a lasting solution, and improper repairs can compromise safety. For best results, consider professional services from Impex Auto Glass.
Are Impex auto glass products certified by SAE?
Impex Auto Glass products are certified by SAE, ensuring they meet high safety and performance standards for auto glass services. This certification reflects our commitment to quality and reliability in every installation.
Are Impex auto glass windows tinted?
Impex Auto Glass windows are not tinted by default, but we offer tinting services to enhance privacy and reduce glare. Please contact us for more information on our tinting options.
Can I customize Impex auto glass products?
Customization of Impex auto glass products is not available as we focus on providing high-quality standard options that meet safety and performance standards. Our services ensure optimal fit and functionality for your vehicle's needs.
What is the lead time for Impex auto glass delivery?
The lead time for Impex Auto Glass delivery typically ranges from same-day service to a few days, depending on the specific glass needed and current demand. We strive to provide timely and efficient service to meet our customers' needs.
How long does a windshield replacement take?
The duration of a windshield replacement typically ranges from 30 minutes to 2 hours, depending on the vehicle and the complexity of the installation. At Impex Auto Glass, we prioritize efficiency while ensuring quality service.
What types of auto glass services are available?
The types of auto glass services available include windshield repair, replacement, and calibration of Advanced Driver Assistance Systems (ADAS) to ensure your vehicle's safety and functionality are maintained.
How can I schedule a windshield replacement?
Scheduling a windshield replacement is simple. You can contact Impex Auto Glass directly via phone or visit our website to book an appointment at your convenience. Our team is ready to assist you with the process.
What should I do after windshield replacement?
After a windshield replacement, you should avoid driving for at least an hour to allow the adhesive to set properly. Additionally, keep the area around the windshield clean and refrain from using the wipers for the first 24 hours.
Are there any maintenance tips for auto glass?
Maintenance tips for auto glass include regularly cleaning your windshield with a soft cloth and avoiding harsh chemicals, checking for chips or cracks, and ensuring your wipers are in good condition to maintain visibility.
What are the signs of windshield damage?
The signs of windshield damage include visible cracks, chips, or scratches, as well as any distortion in visibility. Additionally, if you notice water leaks or increased noise while driving, these may indicate underlying windshield issues.
How does weather affect windshield integrity?
Weather significantly impacts windshield integrity. Extreme temperatures, whether hot or cold, can cause stress on the glass, leading to cracks or chips. Additionally, moisture can weaken seals, making windshields more susceptible to damage.